Lifetime Re-Stringing Warranty

It is important to us that your journey with your bracelet is long-lasting. Castein guarantees the elastic string band of the bracelet. If at any time the elastic string develops any defects or breaks as a result of faulty workmanship or material, or as a result of normal wear and tear, Castein agrees to re-string the bracelet free of charge. We cover the cost of shipment of the re-strung bracelet to the purchaser, however shipment of bracelet to us is not included. We only require that a photo and name of the bracelet be provided over email as proof that it is one of our creations. This warranty does not cover repairs of damaged beads. Bracelets with missing beads are also not covered by this warranty. 

Reach out to us using the contact form below to submit a re-stringing request.